TERMS & CONDITIONS

By purchasing products from IRED, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. Order Processing and Delivery

  • All orders placed with IRED are processed as quickly as possible. However, please note that delivery times can take a few months due to the nature of our products and the manufacturing process.
  • Upon order, you will receive an estimated delivery time. However, delays can sometimes occur, and we are not liable for any inconvenience caused by such delays.
  • Delivery may take several weeks, depending on availability and shipping logistics.

2. Returns and Exchanges

  • No Refunds: We do not offer refunds for any products purchased from IRED. All sales are final.
  • Returns: We may accept returns on a case-by-case basis, but the process can take a couple of months to complete. Please contact us for return requests. All returned items must be in unused condition, in their original packaging, and subject to inspection before approval.
  • Please be aware that shipping costs for returns are the responsibility of the customer.

3. Product Availability

  • While we strive to keep our product inventory up to date, availability may fluctuate due to high demand or unforeseen production delays. In such cases, we will notify you of any changes to the availability or expected delivery times.

4. Liability

  • IRED is not liable for any damages, losses, or inconveniences arising from delayed deliveries, faulty products (subject to our return process), or misuse of our products.

5. Product Warranties

  • All products sold by IRED come with a limited warranty covering manufacturing defects. The warranty does not cover damage caused by misuse, accidental damage, or wear and tear.

6. Privacy and Data Protection

  • We respect your privacy. All personal information provided to IRED is used exclusively for processing your order and will not be shared with third parties unless required by law.

7. Changes to Terms and Conditions

  • IRED reserves the right to modify or update these terms and conditions at any time. Any changes will be posted on this page with an updated effective date.

By completing your purchase, you acknowledge that you have read, understood, and agreed to these terms and conditions.

If you have any questions or concerns, please contact us at ired.ca

Frequently Asked Questions

Find answers to the most common questions about using our infrared panels. For additional information or personalized support, don’t hesitate to contact us

How Often Can I Use?
You can typically use infrared panels daily, depending on the specific product and your health goals. It’s recommended to start with shorter sessions (5-10 minutes) and gradually increase the duration to around 20-30 minutes per session.
How long can I use it to see the benefits?
The time it takes to see the benefits of infrared panel use can vary depending on the individual and their specific goals. However, most people begin to notice improvements in 2-4 weeks with consistent use. For enhanced results, it’s recommended to use the panel regularly, aiming for 3-5 sessions per week, each lasting 20-30 minutes. Results may include improved skin tone, pain relief, or enhanced relaxation, but it’s essential to be patient and consistent.
Does it harm any?
Infrared therapy is safe when used properly. However, like any treatment, it can cause harm if used incorrectly. Overuse or excessive exposure can lead to skin irritation, burns, or dehydration. It’s essential to follow the guidelines regarding usage time and distance from the panel. If you have certain medical conditions (like skin sensitivities, pregnancy, or certain chronic illnesses), it’s a good idea to consult a healthcare provider before using infrared therapy. Always ensure you use the panel as directed for safe and effective results.
Can two people use the infrared panel at once?
Yes, infrared panels can be used by two people at the same time, as long as the panel is large enough to accommodate both individuals and they are positioned at an appropriate distance to receive the infrared light effectively. However, it’s important to ensure that both people are not too close to the panel to avoid overheating or skin irritation. If you’re using a panel designed for individual use, it’s best to follow the manufacturer’s instructions regarding safe distances and usage guidelines for multiple users.

Healing At Your Home

informations

our services

get app

© Copyright 2024 IRED

Product Enquiry

Need assistance? We’re here to help with any questions or guidance you may need.